Return & Refund Policy

We have a 30-day refund & return policy, which means you have 30 days after receiving your item to request a return.

We want you to be completely happy with your purchase. If for any reason you are not satisfied, you may return your order for a full refund. Please note that refunds are only issued once the returned item has been received and inspected. This ensures that we can process your request promptly and fairly.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. 

To start a return, you can contact us at support@maddenroyce.com
If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. Customers are also required to cover return shipping fee which will vary depending on your location.

Please note, we are not responsible for lost or undelivered items due to invalid or incomplete address information provided by the customer.

You can always contact us for any return question at support@maddenroyce.com